Terms & Conditions
Last updated: January 17, 2026
Introduction
Welcome to The CLI Experience. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
Services
The CLI Experience provides travel planning services, including group travel experiences and custom itinerary planning. We act as a travel curator and connector, working with vetted local operators and service providers.
Bookings & Payments
When you book a trip or service:
- • A deposit is required to secure your reservation
- • Full payment is typically due 60 days before departure
- • Payment plans may be available upon request
- • All prices are in USD unless otherwise stated
Cancellations & Refunds
Cancellation policies vary by trip and service:
- • Travel insurance is required for all group trips
- • Specific cancellation terms will be provided at booking
- • Deposits may be non-refundable depending on timing
- • We recommend purchasing comprehensive travel insurance
Travel Insurance
Travel insurance is mandatory for all group trips. We strongly recommend comprehensive coverage including trip cancellation, medical emergencies, and evacuation. You are responsible for obtaining adequate insurance coverage.
Liability
The CLI Experience acts as a travel curator and booking agent. We work with reputable third-party service providers for accommodations, transportation, and activities. We are not liable for actions, errors, or omissions of these third parties.
Travel Documents & Requirements
You are responsible for ensuring you have all necessary travel documents, including valid passports, visas, and required vaccinations. Requirements vary by destination and change frequently.
Changes to Services
We reserve the right to modify or cancel trips due to circumstances beyond our control, including but not limited to natural disasters, political unrest, or insufficient enrollment. In such cases, we will work with you to find alternative solutions or provide appropriate refunds.
Contact
Questions about these terms? Contact us at hello@thecliexperience.com